Privacy Policy
Last updated: February 2026
Information We Collect
When you contact Trane, Carrier & Mitsubishi HVAC Services or use our website, we may collect the following information:
- Name and contact information (phone number, email address)
- Service address and property details
- Service requests and scheduling preferences
- Payment information for services rendered
- Website usage data through cookies and analytics
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our HVAC services
- Schedule and manage service appointments
- Communicate with you about your service requests
- Send important service reminders and maintenance notifications
- Process payments and maintain financial records
- Improve our website and customer experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and scheduling software, strictly for the purpose of providing services to you.
Cookies & Analytics
Our website uses cookies and Google Analytics to understand how visitors interact with our site. This helps us improve user experience and measure the effectiveness of our content. You can control cookie preferences through your browser settings.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
Under California law (CCPA), you have the right to request access to, deletion of, or correction of your personal information. To exercise these rights, contact us at service@bayhvacmasters.com.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Trane, Carrier & Mitsubishi HVAC Services
374 Cureton Pl, San Jose, CA 95127
Phone: (650) 540-7205
Email: service@bayhvacmasters.com